","contentUrl":"https://embed-ssl.wistia.com/deliveries/71aaf5387bf607484abe9c94159aecd20f6b1c37.m3u8","transcript":"It's the attention to detail.\n\nI'm I'm a detailed person, so I can appreciate the quality and the work that goes into every service that's done here.\n\nTake take pride in everything that's going on here, whether it's your vehicle to the bathroom, to the front lobby, to the back, or whatever. I'm always getting texts and emails, so I can do it both ways. Whichever method I prefer takes me to a link to photos, evidence of the issue at hand. The explanation really serves as the purpose of, yeah, this is warranted.\n\nIt needs to be done. It's gonna help with the life length of the car, so I appreciate it. I tell them I've got two shops. You've got one who's gonna put a Band Aid on it, one who's gonna fix it.\n\nSo, you know, which one do you wanna do? So I send them here if they want it really fixed.\n\nThe minute you walked in the door, they're smiling at you.\n\nThey lift me up as a woman and an older woman at that. They don't think I'm being silly or I don't know what I'm talking about.\n\nAnd I just love that because I needed people like that. And Rob and Kim just kinda took me under their arms and they just go overboard with their courtesy and their goodness toward people. He came and got me last week because my tire went flat in my driveway. He came over with a tank, pumped it up, followed me back over here.\n\nAnd it's always a nice car. It's always really clean. It's it's all I need for a day or two to lay it done what they get the parts in, get whatever they need to get in to do what they gotta do for mine. They know what they're doing.\n\nThey're very gifted.\n\nThey give as much as they do, and they care about their customers very much. They care very much about who they're taking care of that day in their car.","hasPart":[]}